Eventbrite Referral Program Terms

• 1. Purpose of the Eventbrite Referral Program
• 2. Advocate Eligibility
• 3. Friend Eligibility
• 4. How to Refer Friends and Get Referral Rewards
• 5. Qualifying Events
• 6. Program Limitations
• 7. Sharing Referral Links
• 8. How to Promote Eventbrite Transparently and Fairly
• 9. Additional Terms, Conditions, Exclusions & Restrictions
• 10. Termination and Changes to the Program
• 11. Updates to these Terms
• 12. Miscellaneous

Note: As of January 2024, referral credits are no longer being issued. Any existing credits will not be impacted and are redeemable through their expiration date. Check our Product Updates page for updates on referral rewards.

We want you to spread the word about Eventbrite! Our Referral Program (the “Program”) allows referrers to receive discounts on tickets purchased on Eventbrite by referring friends to Eventbrite. Plus, your friends will also receive a discount when they make a ticket purchase!  

By accepting and sharing your referral link or code or by signing up or using a referral link or code, you agree to be bound by these Referral Program Terms (“Referral Terms”), as well as Eventbrite’s Terms of Service and Privacy Policy. In these Referral Terms, we refer to Eventbrite as “us,” “we,” or “Eventbrite.”  Users who refer are called “You” or “Advocates” and individuals who receive a referral are called “Friends.”  The discount you or your Friends receive is called a “Referral Reward.”

1. Purpose of the Eventbrite Referral Program

We want you to spread the word about Eventbrite! For more information on how to do this correctly, please check out the section below: How to Promote Eventbrite Transparently and Fairly.  

2. Advocate Eligibility

To be eligible for the Program as an Advocate, you must:

• Be an individual (e.g., not a corporation) participating for your own benefit, and not for an employer or other third party

• Be at least 18 years old or the legal age of majority where you reside 

• Be a registered Eventbrite user 

• Not be a professional affiliate marketer

3. Friend Eligibility

To be eligible to be referred, a Friend must: 

• Be an individual

• Be at least 18 years old or the legal age of majority where you reside

4. How to Refer Friends and Get Referral Rewards

Here’s how you can refer Friends and earn Referral Rewards:

• Use the Eventbrite referral link provided in communications from us or when you make a ticket purchase. This referral link is specific to you and only you (your “Referral Link”).  

• You can then share your Referral Link with your family, friends, and anyone else you know that wants to experience our platform.   

• For each eligible Friend that: (i) clicks on your Referral Link, (ii) logs in or signs up for an Eventbrite account using your Referral Link and (iii) purchases a ticket to a Qualifying Event (as defined below) on Eventbrite within 90 days of clicking the Referral Link (unless otherwise stated on the offer), you’ll receive a Referral Reward. They will also receive a Referral Reward to spend on Eventbrite.

• Unless stated otherwise in the referral offer, Referral Rewards will expire 90 days from the date your Friend activates the referral offer by using your Referral Link. 

• You will know if you received a Referral Reward by checking your Eventbrite account or through communications from us.

5. Qualifying Events

A Qualifying Event must have the minimum total value indicated in the referral invitation and accompanying materials, comply with Eventbrite’s Terms of Service and take place in the United States. A Qualifying Event must also be processed by Eventbrite’s Payment Processor (i.e., not redirected to PayPal or a third-party payment processor for payment). 

6. Program Limitations

• You will receive one Referral Reward per qualified referral. You can share the link as many times as you want, but you are limited to a maximum of 5 successful referrals in the Program. 

• Only one Referral Reward may be redeemed at a time on Eventbrite.

• A Friend may only be referred once as part of the Program.

• If a Friend receives multiple Referral Links, the Referral Link they click first will receive the Referral Reward, if all other Program conditions are met.

• You can’t refer yourself, and you can’t use or generate additional email addresses to get Referral Rewards.

• Registration for free events on Eventbrite does not entitle you or Friends to Referral Rewards.

• Eventbrite is not responsible for misplaced Referral Links.

7. Sharing Referral Links

Only share Referral Links with people that you know. Referral Links must be used for personal and non-commercial purposes. You agree that you will not:

• Publish or distribute Referral Links on commercial websites (such as coupon websites, Reddit, or Wikipedia);

• “Spam” anyone with Referral Links. This includes mass emailing, texting, or messaging people you do not know, or using automated systems, bots, scripts or programmed dialers to distribute your Referral Link through any channel. You cannot pay anyone to advertise your Referral Link; or

• Use your Referral Link in any way that violates the law or the rights of anyone else.  

Sharing Referral Links via text message is prohibited in Washington state.

8. How to Promote Eventbrite Transparently and Fairly

Don’t ever lie or misrepresent the truth about Eventbrite, your experience, Referral Links, or anything else when sharing a Referral Link.  

If you write anything about Eventbrite, you should make it clear that you’re getting a benefit from us.  For instance, if you share your Eventbrite Link in a blog post, near the link you must say, “I receive Referral Rewards when people use my Referral Link to purchase a ticket on Eventbrite.” 

If we learn that you have violated anything in this Section 6, you will be immediately suspended from the Program, and you will lose all rights to any Referral Rewards whether based on prior or future activity.

9. Additional Terms, Conditions, Exclusions & Restrictions

The Program is void where prohibited by law.

Your participation in the Program is subject to your compliance with these Referral Terms, our Terms of Service, any additional policies or requirements posted by Eventbrite during or after the Program, and all applicable laws and regulations. 

Every qualified referral is subject to independent verification by Eventbrite and Eventbrite’s representatives.  Eventbrite has sole discretion in setting the amount of the Referral Rewards, and the amount can change at any time.  All decisions regarding Referral Rewards, qualified referrals, or your participation in the Program will be final and at our sole discretion.  

Referral Rewards you receive and your account under the Program are personal to you and may not be sold, transferred or assigned to, or shared with, family, friends, or anyone else (unless otherwise approved by Eventbrite in writing).

10. Termination and Changes to the Program

We may modify, suspend, or terminate the Program or your ability to participate in it at any time and for any reason.

We reserve the right to suspend or terminate you from the Program, or deduct Referral Rewards from your account, if we notice any activity that we believe is abusive, fraudulent, or in violation of these Referral Terms or Eventbrite’s Terms of Service, including: 

• incomplete or untruthful registration;

• attempts to obtain qualified referrals through fake email accounts;

• multiple attempts to register by the same person under different names or different email addresses;

• advertising or distributing the Referral Link or otherwise promoting Eventbrite in any way that we find objectionable or inappropriate (in our own sole discretion) or that violates these Terms;

• circumvention of the spirit of the Program or these Referral Terms or

• violation of the law.

We reserve the right to review and investigate all referral activities and to suspend accounts or modify referrals in our sole discretion as deemed fair and appropriate.  You will provide us with information reasonably necessary to verify compliance with these Referral Terms. 

11. Updates to these Terms

We reserve the right to modify these Referral Terms at any time in our sole discretion. If we amend these Referral Terms, we will post the updated version on the Eventbrite.com website or notify you as required by law.  Continued participation in the Program after any modification will constitute consent to such modification.

12. Miscellaneous

These Referral Program Terms, as supplemented by the Eventbrite Terms of Service, constitute the entire agreement and understanding between you and Eventbrite with respect to the subject matter hereof and supersede all other communications, whether oral or written, between the parties with respect to such subject matter. 

You may not assign these Referral Terms without Eventbrite’s prior written consent.  

Subject to the foregoing restriction, these Referral Terms will be binding on, inure to, and be enforceable against the parties and their respective successors and assigns.  

Eventbrite’s failure to enforce your strict performance of any provision of these Referral Terms will not constitute a waiver of Eventbrite’s right to enforce such provision or any other provision of these Terms.