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IxDD: Beyond accessibility: designing for inclusive relationships

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HarryCow Coworking

13 Rue Sainte-Ursule

31000 Toulouse

France

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Designing interactions for a diverse group of customers or users is more than accessibility of technology or compliance to guidelines. Behind the user interface lies a complex web of experiences, social interactions, and decisions: Why would I adopt this? How will it help me accomplish my tasks? What role will it play in my life?

Rather than focusing on accessibility of technical products, let's look at what makes the interactions and experiences accessible by getting technology out of the way. Instead, we will look into strategies for inclusive relationships to our users and customers, to then define the various component parts that will bring them to life. At Enterprise Design Associates, we think every great product or service relies on an enterprise designed to deliver them - be it a scaling startup, a large organization, or a public service.

We developed the Enterprise Design Framework to navigate and map out a variety of aspects of enterprise-people relationships, translating insights, ideas and concept from the Big Picture vision to products and services, organization and operations, down to tangible Rendering elements. This enables us to embrace the complexity of our user's worlds rather than ignoring it.

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HarryCow Coworking

13 Rue Sainte-Ursule

31000 Toulouse

France

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