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Stakeholder Engagement in a Contentious Digital Era

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Stakeholder engagement, though central to CSR, is increasingly contentious. Stakeholder dialog is at the heart of Corporate Responsibility

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Stakeholder dialog is at the heart of Corporate Responsibility, ESG and Sustainability commitments. Many businesses still find it challenging to meaningfully engage stakeholders despite growing demands for concertation, transparency and process improvement. Then came Covid-19 and its cohort of social unrest.

To advance responsible and business conduct amid conflicting cost-cutting policies, companies must engage stakeholders better, faster and more broadly. Ksapa suggests 5 priority areas for immediate action and invites the perspectives of public and private decision-makers to consider key challenges and solutions.

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