Intro to Design Thinking: Solve Complex Problems - online evergreen course

Learn to pause, reframe, and build what truly matters

You already know how valuable it is to keep learning. This month, we are making something special available to you as part of your eolas journey.

Introduction to Design Thinking to Solve Complex Problems is now accessible to all learners – at no cost for a limited time with the code THINKBETTER .

This new online and text-only course helps finding clarity when decisions feel messy or rushed. If you have ever found yourself working hard but questioning if the direction is right, this course is designed for that moment.

What you will gain:

• A clear method to reframe challenges before jumping to solutions
• Simple tools to explore real user needs and test ideas early
• A mindset shift to help you avoid wasted time, energy, and guesswork
• Includes a Certificate of Completion you can share on your LinkedIn profile Achievements.

Enroll now or save it to your dashboard for later.

COURSE CONTENT:

Lesson 1: Start with People

Start with empathy. Learn to observe, listen, and ask why, so your ideas are grounded in what people truly need, not what you assume they want.

Lesson 2: Define the Real Problem

Turn insight into action. Frame clear user needs and “How Might We” questions that unlock ideas people want, not just ideas that sound clever.

Lesson 3: Make It Real Before Perfect

Explore bold ideas fast. Sketch, test, and build quick prototypes to move from thinking to learning, before wasting time on perfect plans.

Lesson 4: Think in Small Steps

Refine ideas fast with small bets, feedback loops, and timeboxing. Improve what matters most, without overbuilding or losing direction.

Lesson 5: Work Without Egos

Create team rituals that build trust, improve communication, and transform group tension into shared creativity through inclusive collaboration.

Lesson 6: Simplify What You Offer

Clarify what matters, reduce noise, and test only what users need using MVPs, simple prioritization tools, and feedback before building further.

Lesson 7: Show the Whole Picture

Map the full experience, connect user journeys with team actions, and use service blueprints to align effort, reduce friction, and support real delivery.

Lesson 8: Reflect and Apply

Turn insights into action with reflection tools, skill checklists, and real-world planning to apply design thinking with clarity and confidence.