Overview

What matters most is not IQ, not a business-school degree, not even technical know-how or years of expertise but our “people” skills.

The Speaker’s vision is to raise business community’s awareness about Emotional Intelligence: Professor Harvard Daniel Goleman had proven in late 1990’s with unprecedented precision that Emotional Intelligence at least contributes at 80% of factors to life success, even more for authentic Leadership.

The Speaker will share her business experience gathered in 20 years as Strategist, which of 16 years as self-employed and how Business Etiquette would contribute to delivering successfully your business assignments and in general your life goals.

Duration: 5.00pm-9.00pm including Networking session and break

Outlines

1. Introduction on Emotional Intelligence

2. Importance of Business Etiquette

3. History & Definitions

4. First Impression

5. Introduction & Handshakes

6. Dress for Success

7. Meeting Etiquette

8. Office Etiquette

9. Communication skills including Emails and Instant Messages

10. Phone Etiquette

11. Travel Etiquette

12. Oversea Etiquette

13. Conclusions & Quizzes

Objectives

1. Position yourself for success

2. Learn international standards of business requirements for your career and success in life

3. Enhance your leadership skills

4. Have positive first impression and source business opportunities

5. Build bonds with your team, your colleagues and your current and future clients

6. Reduce stress by avoiding sourcing external stressors

7. Gain competitive advantage and differentiate yourself from your competition

8. Improve your Emotional Quotient (EQ)

9. Show high value with your behavior

Jamila Qaissi

Jamila.qaissi@angelstrategyconsulting.com

+1-424-465-0997 (Mobile)